Customer Case Study

Customer Case Study: TNW The Company: The Adecco Group is the largest staffing firm in the world, and a Fortune Global 500 company with more than 33,000 FTE employees and around 5,100 branches in over 60 countries and territories around the globe. They offer a wide variety of services that include temporary staffing, permanent placement, […]

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Customer Case Study: TNW

The Company:

The Adecco Group is the largest staffing firm in the world, and a Fortune Global 500 company with more than 33,000 FTE employees and around 5,100 branches in over 60 countries and territories around the globe. They offer a wide variety of services that include temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting.

The Challenge:

Event organization is a big part of their business strategy. They have various types of events taking place all over the world, all year long. One of these are internal events with their primary goal to help people to develop operational skills and qualify them for the job market. Those events are focused on educational content and the event’s size can vary from 25 to 160 attendees gathering branch leaders from different market segments.
The event management team handle every step of the planning with no other supplier to help with the logistics. They are responsible for creating event booklets, managing participants registrations, building website content and translations. This is the reason why it’s so important for them to have a complete and reliable event management platform.

The Solution:

As The Adecco Group event’s processes started to become more and more complex and the number of events increased, the solution that they previously had in place reached its limit, it couldn’t keep up with the company’s growth. The former tool wasn’t scalable, the system was outdated and the quality of the service dropped significantly.
As the software started to fail they began to look for a better solution to suit their requirements. They ran an RFP (request for proposal) expecting to collect as much information as possible about potential suppliers and find the one that offered them the right solution. Azavista came in late in the process and presented all the key features and solutions The Adecco Group needed.

One of the most important things for The Adecco Group event planners is to build branded websites and dynamic registration forms that can be easily translated. Our platform allows them to not only translate the content to any language they need but it also allows them to customize both websites and registration forms to match their corporate brand identity. Using the Multi-registration feature their participants are able to register on behalf of other participants all within one form. 

Most of the communication between participants, trainers and the event team is done through email which is another crucial aspect to them. Azavista’s software enables them to create smart automatic emails that can be translated and scheduled to be sent out at any time before, during or after an event according to specific rules set by the planner.
Using our robust reporting feature they export participants data multiple times which is used to order badges, create booklets or to book hotel rooms. They are also able to have real-time data and create specific reports as and when they need on elements such as; chosen activities per participant or the progress of an email campaign.
‘The platform is very user-friendly in my perspective, allows quick adaption and a quick self-navigation around. It handles every aspect of our event management processes’
John Doe
Designer

The Results:

  • Azavista’s platform saves The Adecco Group event’s team time on daily tasks
  • Our solution also allows operational processes related to event management to continue regardless of one member of the team being out of the office for example.
  • We allow them to be more efficient and scalable despite the number of events they are simultaneously working on.
"quote from our team"
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CSMs

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